FAQs

Q: How do I find vendors on Stopy? 

Finding vendors on Stopy is easy! Simply use the search feature to browse through our extensive vendor directory. You can filter vendors based on location, category, ratings, and more. Explore their profiles, view their offerings, and connect with them directly through our chat feature. 

Q: Can I book services directly through the app?

Yes! Stopy provides a seamless booking experience. Once you've found a vendor you're interested in, you can book their services directly within the app. Our secure payment system ensures a smooth transaction process. 

Q: How can I stay informed about upcoming events and campaigns?

Stopy keeps you in the loop with the latest events and campaigns. Explore our dedicated section to discover upcoming events, including festivals, workshops, and more. You can also learn about ongoing campaigns and initiatives that align with your interests. Stay engaged and be a part of the action! 

Q: Can I chat with other users on Stopy?

Absolutely! Stopy encourages community engagement. Our chat feature allows you to connect and chat with other users who share similar interests. Exchange recommendations, ask questions, and collaborate with like-minded individuals. It's a great way to make connections and expand your network. 

Q: Can I directly contact vendors through the platform? 

Absolutely! Stopy enables direct communication with vendors. Once you've found a vendor you're interested in, you can initiate a conversation through our chat feature. Discuss specific requirements, ask questions, and get the information you need to make informed decisions.

Q: Is my personal information secure on Stopy?

Yes, your privacy and data security are of utmost importance to us. We implement robust security measures to protect your personal information. Rest assured that we adhere to stringent privacy policies and industry standards to ensure a safe and secure experience on our platform. 

Q: How does Stopy protect my personal information?

We take your privacy and data security seriously. Stopy employs robust security measures to safeguard your personal information. We adhere to strict privacy policies and industry best practices to ensure a secure browsing experience for all our users. Feel free to customize and adapt these templates to suit your specific application or website platform.

Q: How does reservations work?

Reservations on the app refer to the process of booking a specific service or appointment offered by a business, such as a restaurant table, a spa massage, a doctor’s appointment, a hotel room, or a grocery pickup… etc
When the store owner adds these services to the app, clients can browse the available options, select the service they want to book and choose a date and time that works for them. Depending on the specific service, clients may be required to pay upfront or can opt for free services that are subsidized by the store owner or other third parties.
Once the reservation is confirmed, the client will typically receive a confirmation message or email with the details of the booking, including the date, time, location, and any other relevant information.

Q: What is profile QR code? What’s the way to use it?

The Profile QR code allows the business owner to quickly access important information about the client, such as their profile information and participation in events or the use of coupons. This is especially useful for managing customer relations and keeping track of customer interactions.

Q: How can business user use the platform?

A business user may use the platform to create and manage their stores and offers. This could involve tasks such as setting up product listings, managing inventory, processing orders, and analysing sales data. They may also use the platform to interact with customers, provide customer support, and manage marketing campaigns.

Q: what’s the offer or coupon QR code?

The Offer or Coupon QR code allows the business owner to track and confirm the use of coupons, providing a convenient and secure way to manage promotions and discounts.

Q: What’s the booking QR code?

The Booking QR code makes it easy for the business owner to confirm or cancel reservations, ensuring that the booking process is streamlined and accurate.

Q: How can business owners manage their business using the scan QR codes?

Business owners can use the Business Manager to scan QR codes and manage their business, giving them complete control over their operations and helping them manage and grow their businesses more efficiently.

Q: How to use the QR code for reservations?

When you make a reservation, you may receive a unique coupon code that you can present at the time of your visit. The code is usually in the form of a barcode or QR code that can be easily scanned using a smartphone or a specialized scanning device. When the code is scanned, the reservation information associated with the code is retrieved and displayed, confirming your reservation and allowing the staff to quickly access all the necessary details.

Q: The QR codes is not working to verify offer or sale!!

QR codes may not work to verify offers or sales within the application of Stopy because the owner should use the business owner’s account so he can scan from the app, not the smartphone camera alone. Typically, the business owner must use their business account credentials from the “Manage business” section to scan and verify bookings, and coupons and check profiles through the app.

Q: What is the purpose of the profile QR code in the application?

The profile QR code is designed for user verification, specifically to check if a user has been verified by the admin.

Q: How does the profile QR code verification process work?

The admin assigns a unique profile QR code to each user who has been verified. Business owners can then scan this QR code to quickly check if the user’s profile has been verified.

Q: Can users generate their own profile QR codes?

No, the profile QR codes are generated and assigned by the admin after verifying a user’s profile.

Q: What information does the profile QR code contain?

The profile QR code may contain basic user information such as name, verification status, and any additional relevant details determined by the admin.

Q: What happens when a business owner scans a profile QR code?

Scanning the profile QR code allows the business owner to instantly view the verification status of the user’s profile, confirming if it has been verified by the admin or not.

Q: How to use the discount QR code?

1-    Open the App: Start by launching the app on your phone.

2-    Choose an Offer: Browse through the available restaurant offers and pick the one you like.

3-    Get Your Coupon: Once you’ve selected an offer, tap the “Get Coupon” button. This will create a special QR code just for you.

4-    Show QR Code to Restaurant Owner: When you visit the restaurant, show the QR code on your phone to the owner or staff. This QR code is like your voucher for the discount.

5-    Owner Scans the QR Code: The restaurant owner has a part of the app too. They can scan your QR code to confirm it’s valid.

6-    Status Change to “Used”: After scanning, the app will change the status of your coupon to “Used.” This means you’ve successfully used the discount.

That’s it! You get discounts, and the restaurant owner can easily verify and track coupon usage through the app.